What is a Biometric Payment?

Biometric payment is a point-of-sale technology that uses biometric authentication based on physical characteristics to identify the user and authorize the deduction of funds from a bank account. Fingerprint, palm print identification, and facial recognition represent Torche’s three-way biometric technology, the safest and cheapest way to conduct your money affairs.

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How do I sign up? Visit our website at www.torche.africa or download the App on your Google PlayStore or Apple Store. Click the Sign Up Button and follow the preceding instructions.

How do I fund my wallet?

Your bank account is synced with your Torche account once you complete your sign up, making it easier to fund your Torche wallet in seconds,from anywhere you are.

You can fund it via Internet Banking and bank transfer, every Torche wallet comes with a unique account number from any of our partner banks.

How long does it take for my funding to reflect? Funding via Bank Transfer typically takes 5 minutes to reflect on your Torche Wallet balance. While funding via Internet Banking reflects instantly.

Can I withdraw my balance? You are in absolute control of where your money goes and what it does. Simply tap, wave or smile.

How do I refer a friend?

You can send invites to as many contacts as possible once you register as a Torche user; Click the icon on the top right corner on your customer dashboard, copy your referral link and share to all your friends and family.

You also get the chance to earn more money with the more referrals you successfully invite.

How do I send money to another Torche user?

Torche allows you to fund other Torche wallets with ease and share funds with other Torche users with ease.